Do You Take Payments over the Phone?No, but we can provide you with the phone number of the company that we have placed you with, and they can take a payment over the phone for you. Also, you can click on the link, and make your payment online.
Back to TopCan I take off full coverage with a phone call.No, we have to have something in writing, signed in order to take off any coverage. You may fax your request to 817-370-0154.
Back to TopCan I delete a car over the phone?No, we cannot delete any vehicle without something in writing, signed by the insured. You fax your request to 817-370-0154 or stop by our office.
Back to TopCan I cancel my policy over the phone?No, we have to have something in writing, signed by the insured in order to cancel a policy. You may fax your request to 817-370-0154 or stop by our office.
Back to TopCan I delete a driver over the phone?No, You have to sign an exclusion form in order to delete a driver. This form would state that if the deleted driver drives any automobile on the policy, there will be no coverage for that driver. We can fax you that form to fax back to us, or you may stop by our office to sign the form.
Back to TopCan I add coverage over the phone?Yes.
Back to TopCan I add a vehicle over the phoneYes, but if it is full coverage we must have a inspection.
Back to TopI received a letter from my auto finance company or my home mortgage company, what do I do.This is a very common when you switch insurance carriers. Is it possible for you to fax the letter to us? If not, could you give me the information on the letter, including reference numbers, address, phone number, fax number, loan number, etc.
Back to TopDo I get a discount if I have 6 months of prior insurance?Yes.
Back to TopDo I get a discount if I own my home?Yes
Back to TopDo I get a discount if I place my home and auto with your company?Yes, doing so could save you quite a bit of money per year.
Back to TopIf I do my taxes with you, will I get my money right away.Yes, it is possible to get your money right away with a refund anticipation loan.
Back to TopCan you do business taxes?Yes.
Back to TopCan you do a schedule C.Yes, of course.
Back to TopHow long have you been in business?12 Years
Back to TopI filed an amendment on my taxes, but I have not received my check yet.Your amendment check comes directly from the IRS. You may contact them at 1-800-829-1040 to find out when you will receive your check.
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