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Frequently Asked Questions

Below are some of our frequently asked questions. If you have any other questions or concerns, please feel free to contact us.

  1. Do You Take Payments over the Phone?
  2. Can I take off full coverage with a phone call.
  3. Can I delete a car over the phone?
  4. Can I cancel my policy over the phone?
  5. Can I delete a driver over the phone?
  6. Can I add coverage over the phone?
  7. Can I add a vehicle over the phone
  8. I received a letter from my auto finance company or my home mortgage company, what do I do.
  9. Do I get a discount if I have 6 months of prior insurance?
  10. Do I get a discount if I own my home?
  11. Do I get a discount if I place my home and auto with your company?
  12. If I do my taxes with you, will I get my money right away.
  13. Can you do business taxes?
  14. Can you do a schedule C.
  15. How long have you been in business?
  16. I filed an amendment on my taxes, but I have not received my check yet.
Do You Take Payments over the Phone?
No, but we can provide you with the phone number of the company that we have placed you with, and they can take a payment over the phone for you. Also, you can click on the link, and make your payment online.

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Can I take off full coverage with a phone call.
No, we have to have something in writing, signed in order to take off any coverage. You may fax your request to 817-370-0154.

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Can I delete a car over the phone?
No, we cannot delete any vehicle without something in writing, signed by the insured. You fax your request to 817-370-0154 or stop by our office.

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Can I cancel my policy over the phone?
No, we have to have something in writing, signed by the insured in order to cancel a policy. You may fax your request to 817-370-0154 or stop by our office.

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Can I delete a driver over the phone?
No, You have to sign an exclusion form in order to delete a driver. This form would state that if the deleted driver drives any automobile on the policy, there will be no coverage for that driver. We can fax you that form to fax back to us, or you may stop by our office to sign the form.

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Can I add coverage over the phone?
Yes.

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Can I add a vehicle over the phone
Yes, but if it is full coverage we must have a inspection.

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I received a letter from my auto finance company or my home mortgage company, what do I do.
This is a very common when you switch insurance carriers. Is it possible for you to fax the letter to us? If not, could you give me the information on the letter, including reference numbers, address, phone number, fax number, loan number, etc.

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Do I get a discount if I have 6 months of prior insurance?
Yes.

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Do I get a discount if I own my home?
Yes

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Do I get a discount if I place my home and auto with your company?
Yes, doing so could save you quite a bit of money per year.

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If I do my taxes with you, will I get my money right away.
Yes, it is possible to get your money right away with a refund anticipation loan.

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Can you do business taxes?
Yes.

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Can you do a schedule C.
Yes, of course.

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How long have you been in business?
12 Years

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I filed an amendment on my taxes, but I have not received my check yet.
Your amendment check comes directly from the IRS. You may contact them at 1-800-829-1040 to find out when you will receive your check.

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